What To Do As An NSAW Admin

A Practical Guide to Ongoing Administrative Tasks in NetSuite Analytics Warehouse

When clients are new to NetSuite Analytics Warehouse (NSAW), one of the first questions they ask is: “What exactly do I need to do as the administrator?”

While NSAW doesn’t require daily babysitting, there are a few recurring administrative tasks that will keep your environment healthy and running smoothly. Here’s our breakdown of the essentials.

image

1. Monitor and Manage Release Updates

Oracle periodically rolls out release updates to NSAW. Some are optional, but many have a date when they will be automatically applied.

If you don’t pay attention to those dates, you might find an update installing in the middle of a workday. This could happen during month end close or another critical process, and it could slow down your team.

Best practice:

  • Check for release updates regularly (weekly is a good rhythm).
  • Reschedule updates to run during off-hours or weekends.
  • Avoid scheduling updates during busy operational periods, like month-end accounting.

2. Clean Up Your User List Regularly

Right now, NSAW doesn’t automatically stop you from adding more users than your license allows. But Oracle does audit licenses, and many clients have been contacted when their usage appears over the limit.

In many cases, the overages aren’t real. They’re often the result of inactive accounts for employees who have left or no longer log in.

Best practice:

  • Audit your user list monthly.
  • Remove accounts for employees who have left the company.
  • Identify users who haven’t been active for a set period (e.g., 90 days). Create a custom dashboard to show last login or last dashboard run, and deactivate/delete users past your inactivity threshold.

3. Keep OAX User Passwords Up to Date

If you build custom SQL objects on top of the NSAW data warehouse, you’re likely using your OAX user account. This password expires every 180 days.

If it expires unexpectedly, your connections will break, which can cause downstream reporting issues.

Best practice:

  • Set a calendar reminder for every 24 weeks to proactively check your password.
  • When you change your password, update all related connections.
  • If you’ve set up other system user accounts, remember those passwords expire every 6 months too, and consider updating them all at the same time to simplify management.

Final Thoughts

Being an NSAW admin doesn’t have to be complicated. By checking for updates, cleaning up users, and managing passwords proactively, you’ll avoid most of the surprises that cause headaches for new admins.